Frequently Asked Questions
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I was born in Abu Dhabi, UAE, and spent my childhood there before moving to Melbourne for university. In 2010, I moved to Bangalore to co-found the lifestyle brand Chumbak. We parted ways in 2011, and I've been freelancing, creating hundreds of illustrated products, and generally making merry ever since. My parents are from Goa, so although I've never lived there, I like to think a little bit of it rubbed off on me.
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I’ve always been an old lady at heart (and music taste, apparently). Now I’m just getting there with age.
(Touching 4 decades very soon!)
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I'm an early riser and definitely a morning person. I usually start the day with a quick workout, a shower, and some chatty-chai time with my husband. My son, Olie, wakes up not too long after, and then it's time for the usual morning parenting routine. Once he's off to school, I head to my desk until around 5 p.m.
In between, there's plenty of snacking, coffee, and a short lunchtime walk. After work, it's usually off to an after-school activity or back to the usual home-life commitments: chores, cooking, tidying up, dinner, negotiating bedtime, reading stories, and finally heading to bed myself.
On the best days, I even manage to squeeze in a few drawings just for fun or work on a personal project. I'm fairly strict about keeping weekends work-free, although they're usually filled with chores and children's birthday parties. Then again, when drawing is both your work and your favourite hobby, it's sometimes hard to tell where one ends and the other begins.
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I met him at a wedding. So cliché but it was just an introduction when we were both seeing other people. We ‘got together’ yearsssss later and that was also a bit..boring. « You can read our silly story here »
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Country, Oldies, Jazz, Christmas and elevator music.
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I usually have one book that I'm reading and one audiobook that I'm listening to on the go. Since my doggie passed away, I've had less "walking and listening" time, so I now try to fit audiobooks into little pockets of the day—while I'm waiting in a queue or doing my hair, for example. Before bed, I read a wee bit too.
I've also made a little pact with myself: if I'm not genuinely enjoying a book by the time I'm about 20% of the way through, I stop reading it. There are simply too many wonderful books in the world to spend time on ones you don't enjoy.
I share all the books I read on my «Instagram Highlights.»
I'm terribly bad at writing reviews, though, so do excuse me!
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Chores.
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Oh, talking about my love for chips truly makes me happy. 😄
As a self-proclaimed chip connoisseur, let me start by saying that everyone's favourite chips come from a very personal journey. Some are rooted in nostalgia(“oh I ate these as a child though it tastes vaguely of cardboard but takes me back to a happy time’”) Others are purely taste-buds driven (“oh these spicy chips dissolve the top layer of epidermis on my tongue, but i absolutely love them”).
So, with that said, here are my all-time favourites:
Sohar Chips-I only recently found out they're supposedly "chicken flavour," which is funny because they taste nothing like chicken. In fact, I don't think they taste like anything I've ever eaten before, but it’s SO good. It’s available mostly in the Middle East as far as I know and is, of course, a huge part of my childhood.
Salad Chips- Same as above, and definitely has absolutely no relation whatsoever to salad beyond the picture of leaves on the packet. Amazing!
Super Rings- The best cheese rings in the world. Cheetos are great and all but these are chefs kiss good.
Hot chips (local freshly made chips) are great btw (before everyone comes at me), but since it’s not something I’ve grown up with, I just need to emphasise that I love my chips with aggressively processed flavouring. 🤭
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Realistically, I think I would have continued with my contract job at the bank (I rather enjoyed it) and eventually worked my way into some sort of bank-related designation. Exciting! 🤭
But somehow, I think I would have found my way into a creative job eventually.
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Coffee & a mess.
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Staying on one topic during a conversation.
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I drew as much as any other kid but I just never stopped! When I went to university, I studied Communication Design and, by the end of my degree, realised that all I really wanted to do was draw. Looking back, almost every project I created somehow ended up being illustrated. On the day of my portfolio review, I landed my very first freelance project with the local newspaper, and that pretty much set the ball rolling. I've been drawing professionally ever since. 🙂
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For years, I drew almost everything on paper using a Pentel brush pen. I'd scan the finished ink drawing and colour it digitally in Photoshop. Nowadays, I work almost entirely digitally, both for sketching and colouring. My go-to tools are Photoshop, Procreate, and Premiere Pro.
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I don't think I ever found my style…I think it's still finding me. It continues to evolve as I grow as a person and an artist. That said, drawing every single day naturally leads you towards a way of illustrating that feels comfortable and unmistakably your own.
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In university, my style changed every few months depending on whatever medium I found fun. It only stayed put once I started illustrating full time, with more to draw than time to experiment, and even since then it has evolved tremendously.
One of my early mentors, Bill Wood, could draw in many styles, and clients came to him for everything from kids’ books to instructional booklets. That’s when I realised style may not be the only reason one gets clients. I settled into mine because it was what I was most comfortable with, and the quickest.
The honest trade-off is that my style is now an expectation, which also means some clients won’t approach me for things it doesn’t look suited to, even if I could do them. So if you don’t feel comfortable with a style, you need not have one. Experiment! You may stick to one ultimately, or you may not. Both can work. -
I've (accidentally) developed a system that makes it almost impossible to face a blank page. I jot down ideas whenever and wherever they arrive because inspiration seems to have terrible timing. They may pop into my head while I'm walking, in the shower, or halfway through making my fourth cup of coffee. The ideas that end up being in a notebook or on my phone become an eternal bank of things to draw when I get back to my desk.
Before I started doing this, I definitely went through creative slumps too. The best cure, I've found, isn't forcing yourself to come up with ideas bur rather changing your routine or environment. A walk, a good conversation, books or even just stepping away from the studio can do wonders.
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You just decide that it’s finished. Or you run out of time.
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You never really stop practising. Or rather, you never stop creating, and creating is, in itself, a form of practice.
I wouldn’t worry too much about how many hours you’re putting in. Just keep making things. Draw often, try new things, make terrible things, make things you love, and somewhere along the way, you’ll realise you’ve got better.
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I think copying, in a very broad sense, is actually part of learning. You look at work you love, figure out what you love about it, try things, borrow techniques and experiment. The important thing is not to try to become one particular artist or mimic directly.
Look at lots of different work. Try different mediums. Draw things you actually enjoy drawing. Over time, bits and pieces of everything you’ve learnt gets mixed in with your own quirks, preferences and way of seeing things.
And mostly, just keep making. The more you draw, the less you have to consciously try to find a style. Eventually, something that looks like you starts showing up all by itself.
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Both! I draw almost entirely digitally for client work, but for personal work, I love experimenting with different mediums, including paints and colour pencils.
For briefs or work that’s going to print, I tend to stick to digital simply because my process is tried and tested, and it makes for a much more predictable delivery when it comes to timelines and final output.
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I'm a big scheduler. I don't plan my life down to the minute, but I absolutely plan by the hour. With a child to raise, a business to run, client deadlines and feedback to juggle, and a household that itself raises an endless to-do list, my brain has enough going on already. My planner is basically my second brain. If it's not written down, it simply doesn't exist. But this also goes hand-in-hand with my absolute goldfish memory. And also, how I got into making planners!
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I have a Bachelor's degree in Communication Design from RMIT University in Melbourne. I did freelance as an illustrator while I was there, but it wasn't until I moved to Bangalore to co-found Chumbak that I started illustrating full-time. Apart from a university elective that made me realise how much I loved drawing, I've never had any formal training as an illustrator.
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There’s no one-size-fits-all answer to this because so much depends on your circumstances: your financial responsibilities, your current job, how much time you have, emotional burdens and whether you have a little bit of a financial cushion to begin with.
If you want to get into illustration and have no idea where to start, learn the basics first. Take a course if you need to, particularly one that teaches you how to prepare artwork for print, create print-ready files and generally take an illustration from a drawing to something that can actually be used. If you already know the basics and want a less risky route, start taking on small jobs alongside your current work. As you build a portfolio, think about what it says you can offer. How can your drawings actually be used in a project or campaign?
If everything seems to be lining up, taking the plunge is probably the hardest part, but it can also be incredibly rewarding. I remember thinking, “If this all goes horribly wrong, I can always get another job. But this is worth trying.”
One thing that made a huge difference for me was treating my work as a job, no matter how much I loved doing it. A job is something you see through and do to the best of your ability. Someone is paying you for it, so what you create needs to work for them too. That, to me, is one of the biggest differences between drawing as a hobby and drawing professionally.
And regardless of where life takes you, just draw. Never stop, and it will always be your happy place!
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Keep learning. Keep experimenting. Keep making. Be punctual. Be kind. 🙂
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No, but you should always be learning. And I mean that not even in an illustrator way, but in a human way. Not to sound like a grandmother and all. 👵🏼
I’m always a little wary of suggesting further study unless there’s something you genuinely want or need to learn. Sometimes real-world experience will teach you far more. But sometimes what you need is exactly that time to step away, experiment and be surrounded by other people learning too, so it’s a very personal call.
One wonderful thing about being a student is that you have the freedom to explore in a way that becomes much harder once you’re working and dealing with briefs, deadlines and all the practical bits that come with them. Do what works for you but don’t fear if a whole university degree experience is out of reach. It’s really not a necessity.
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Oh my, there are SO many ways to learn now that it can almost feel overwhelming! You can take short courses to pick up individual skills on Skillshare or Domestika, learn an astonishing amount for free on YouTube, or take courses directly from illustrators and designers whose work you admire and have classes.
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Your best work. Hopefully some of it has made its way into campaigns, books, products, print or out into the world in some form. But it doesn’t all have to be commissioned work.
Include personal projects too, especially if they show how you think, your style, your ideas and what you’re capable of. Your portfolio should give someone a pretty good idea of what you could do for them, not just what you’ve already done.
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Have a place people can see your work. Talk to people. Email people. Message people. Introduce yourself and make it very easy for them to see your work, what you can offer and the kinds of things you’d like to do.
And don’t wait for your first client to give you something worth putting in your portfolio. You can start by making the kind of work you want to be hired to make. I wan tot say ‘fake it till you make it’ but it’s more like sometimes you have to create the evidence before someone gives you the opportunity.
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The same way you deal with falling off a bike. Pick yourself up and start drawing again.
Not everything will get picked. Not everyone will like what you make. Sometimes something you really love will go absolutely nowhere. It’s part of making things for a living, and the only useful thing you can really do is keep making more things.
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Every project is a little different, so illustration fees vary depending on the brief, timeline, complexity, size, and intended usage. If you have a project in mind (or even just fancy saying hello), «drop me a line.»
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When you illustrate commercially, you’re never really given a blank canvas. It’s challenging in a nice way: working creatively within constraints. Sometimes those constraints push you to come up with solutions you might never have thought of otherwise, and find the best way to make a brief work.
But it’s also very important to take the time to draw simply for the sake of drawing. That’s your blank canvas. Your soul speaking. Your happy place.
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I’ve been lucky enough to be contacted by all the clients I’ve worked with, possibly because I’m quite public with my work. Get a portfolio online first, then approach people. We live in a time when most people are just an email or message away. Reach out, and keep reaching out. Showcase your work. Pitch ideas. And keep at it until your portfolio is full of projects that have made their way out of your head and into the world.
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First of all, congratulations on writing a book!
Over the past few years, I've limited myself to illustrating just one or two books a year, simply because they require a much bigger time commitment than most of the other projects I take on. As a result, I'm usually booked up in advance.
I'd still love to hear what you have in mind, but these days I generally only take on projects that already have a publisher, or a clear publishing route, in place.
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I wish I had the time to teach in person, but I never seem to! I did put together a couple of «Skillshare classes »(on business and merchandising), and I'd love to create some drawing classes in the future.
I work from home with a fairly erratic schedule, constantly switching between client work, running my own brand, admin, marketing, content creation, and everything else that lands on my plate depending on the day (or month!). Because of that, I don't usually have interns or assistants. I also happen to work best on my own in my hermit-y ways.
I do have a lovely team who run the online store, and they occasionally accept interns, so you're very welcome to «send them your portfolio». I pop into the studio from time to time, but sadly I don't get the chance to mentor interns one-on-one.
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Oh, this is probably the question I get asked the most. I’ve seen illustrations being done for as little as ₹2,000 and go all the way up to lakhs. I don’t particularly like telling people what’s right or wrong to charge, but if you consistently charge too little for your work, it may simply not be sustainable as a career unless you increase your rates over time.
Estimates depend on so many things: the intricacy of the illustration, how and where it will be used, the scale of the campaign, your experience in the market, and, eventually, what you specifically bring to the project.
When you’re starting out, honestly, there can be a lot of throwing numbers around and hoping for the best. When I was just starting out, I once asked someone at an agency, after we’d started working together, whether I had priced the project correctly. He was kind enough to tell me I could have charged a little more! And that gave me an indicator of where to start from next time I got approached.
Sometimes you can literally just ask. Clients have budgets. Some have room to stretch and some simply don’t. But it helps enormously to have your own rate card or a set of base rates to work from, so you’re not inventing a number from scratch every single time.
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In India, I’ve found this can still be a bit of a grey area. For regular print work, I usually quote with an understanding of where and how the illustration will be used, and that may include the right to use it across multiple applications.
Campaigns and advertising are a little different. There can be an additional usage fee over and above the illustration fee, depending on how long the work will be used, where it will appear and how widely the campaign will run.
The important thing is to know what you’re actually giving the client when you send over the final artwork. Creating an illustration and giving someone unlimited rights to use that illustration forever and everywhere aren’t necessarily the same thing. Have everything in writing on mail when you’re giving your estimates so it’s all clearly spelt out.
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I feel like I’ve been very lucky to have worked with considerate clients. Feedback has generally been minimal and, more importantly, a conversation.
If you receive feedback that you genuinely feel doesn’t make sense, there’s absolutely nothing wrong with discussing it and explaining your point of view. In fact, I think that’s often appreciated. Your knowledge, experience and perspective are part of the reason you were hired in the first place.
At the same time, it is their project too, so sometimes the answer is simply to make the change if it’s truly what they want and move on!
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I say yes to almost anything I know I can deliver well, as long as the timelines, budget and expectations make sense.
Of course, it’s wonderful when the project is something I’m genuinely excited about, but not every job has to be a dream project. Sometimes it’s interesting because of the challenge, sometimes because of the people, sometimes because it pays well, and sometimes because it lets you try something you haven’t done before.
I tend to say no when I know I can’t give the project what it needs, whether that’s because of time, budget, the scope of work or simply because I’m not the right person for it. It would be unfair to take a project I know I can’t deliver on.
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I’ve never had an agent, so I’m probably not the right person to answer this one! I’ve managed my own client work throughout my career and it has worked for me, but that doesn’t mean having an agent wouldn’t be enormously useful for someone else.
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Scheduling. A lot of scheduling.
I try to treat work for my own brand like client work rather than something I’ll get around to when I have spare time, because spare time has a funny way of never coming around.
There are definitely times when client work takes over and times when my own projects take priority, so I don’t think there’s ever a perfect balance. It’s more about constantly moving things around and making sure neither side disappears completely.
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I was a bit lucky because people started asking for merchandise before I’d even considered making any. Then a friend convinced me to take a chance on a few products for a flea market, the Sunday Soul Sante. We sold out, and for months afterwards, I kept getting emails asking where people could buy them. That’s when I realised there might actually be something there.
Merchandise, though, is an entirely different ballgame from illustration. Manufacturing, stocking, logistics, sales and all the bits in between can very quickly become a full-time job of their own.
If you’re thinking of trying it, I’d start small. Find a printer or manufacturer who can make things in small quantities and experiment with relatively simple products like print products, badges, mugs or T-shirts. Treat the first lot as a test. See if people actually want what you’re making, work out the business maths, and then go guns blazing if it makes sense.
Less risk. Fewer prematurely grey hairs.
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We work with different manufacturers depending on the product, and sometimes two or three manufacturers are involved in making a single thing. I, now, of course have a team who handles the costing, MOQs, timelines and endless follow-ups, so I can stick to the drawing and marketing bit and just have to dip in and out during sampling etc.
If you’re just starting out, though, I think it’s worth doing some of it yourself first. I started with boxes under my bed. It was a mess. Now we have an office and a warehouse but I’m glad it started the way it did. You learn an enormous amount by dealing with the manufacturing, packing, storing and selling yourself, and your order volumes eventually tell you whether the business is worth growing.
And one thing I’d absolutely recommend is to mock your illustrations onto products! I’ve been doing this since university. I still mock up ideas for things I can’t necessarily manufacture, because it helps you see what an illustration could become beyond the page.
P.S. Take everything I say with a pinch of salt. This is simply the route I took. A completely different path might get you much further than mine did. Your life, your path. :)
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Oh, this is a fun one! It usually happens in one of three ways.
Sometimes a drawing becomes particularly popular or loved, and I think, “Well, that needs to be on something.”
Sometimes I come across the opportunity to make a particular kind of product, and I create an illustration specifically for it.
And sometimes the product and the drawing arrive together as one idea, like, say, a dog mug. A dog mug is always loved :)
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Well, sometimes you can and sometimes you simply can’t!
Some products can be sampled, although a single sample can be surprisingly expensive. With others, you might be able to manufacture a small quantity at a higher cost per piece and see how people respond before committing to a larger order.
And then there are products where the minimum order quantity means you just have to do your homework, make your best guess and take the risk. That’s unfortunately part of making physical products. Not every idea gets the luxury of being tested first.
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Social media is a great way to put your work out into the world quickly and easily. But it’s definitely not the only way. Approach potential clients, send people your portfolio, pitch ideas, meet people, do projects and generally make it easy for someone to discover what you do.
Mostly, though, keep making work and keep putting it somewhere people can see it. It’s very difficult for someone to notice work that never leaves your desk!
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It helps, but it definitely isn’t the be-all and end-all.
There are plenty of illustrators who aren’t regulars on social media and use it mostly for inspiration or to put up a thing or two every now and then. And then there are illustrators who use it a LOT (me).
I tend to treat social media as a bit of a playground. I enjoy sharing my work, but I also genuinely enjoy sharing little bits of my world, so it has always felt quite natural to me. If that isn’t you, I don’t think you need to force yourself into becoming a content creator just because you’re an illustrator.
A client ultimately needs to see that you can do the work they need and, as they say, the proof is in the pudding, or in this case, your portfolio. A follower count doesn’t prove that you’re good at what you do.
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Anything you want!
If you want it to be purely an illustration account, share your finished work, your process, thoughts, ideas, experiments, things that didn’t work, things you’re learning and things you’re currently excited about.
You don’t need to wait until you have a perfectly polished body of work before you start sharing it. Watching someone figure things out can be some of the most interesting bits!
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I met «Saurabh» at a time when I was juggling a growing freelance career alongside running my online store, and it all became a bit too much. To cut a long story short, he became my business partner.
What started with him running my store eventually grew into FutureWagon Pvt Ltd, a company that works to run other brands and manufacturing solutions for export. My store was essentially where it all began!
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My online store is run by FutureWagon Pvt. Ltd., so I don't handle the day-to-day logistics myself. If you have any questions about an order, shipping, or customer support, please reach out to my lovely team at «hello@aliciasouza.com». If it's something you'd specifically like to bring to my attention, you're always welcome to «contact me» directly too.
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Chips inhalation, Doggie walking, speaking P language fluently & hobby collecting.
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-Never delayed a single project since, ever.
-My teacher in the 3rd grade said she’s never seen a child eat an orange as fast as I do. I’m pretty fast. Maybe the fastest.
-Also, I don’t know why but I crawl extremely fast. Again, maybe the fastest.